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FCSS Senior Services Programs

Friendly Visitor Program

The Friendly Visitor Program is intended to help foster long-term, healthy independence of seniors. This service matches a carefully screened volunteer with a socially isolated senior who shares common interests.

Friendly visits are regularly scheduled visits that happen once a week for a minimum of one hour. These visits offer companionship and friendship to increase social contact and reduce isolation in seniors. 

Volunteers do not drive a senior to places in the community or provide personal care, meal preparation or professional medical care. The seniors may live in their home, at Sylvan Lake Lodge or Bethany. 

Elder Abuse Awareness & Referral Support

What is Elder Abuse? What can you do if you witness or suspect Elder Abuse? Did you know that Sylvan Lake FCSS is currently developing a protocol for Sylvan Lake?

Elder Abuse is any action or lack of action by someone in a position of trust that harms the health or well-being of an older person. Elder abuse can happen at home, in the community, and in hospital and long term care facilities. Abuse exists in many different forms. Abuse can be physical, psychological, or sexual. It can also exist in the form of neglect and financial exploitation.

The FCSS Senior Services office has a Resource Centre for anyone who wants to access information and/or Elder Abuse referral supports.

Community Volunteer Income Tax Program

If you are unable to complete your income tax and benefit return by yourself and are unable to pay for assistance, our Community Volunteer Income Tax Program may be for you.

Specially trained volunteers can help you complete your income tax and benefit return if your income is low and your tax situation is simple.

Volunteers do not complete income tax and benefit returns for deceased persons, bankrupt individuals, or individuals who have capital gains or losses, employment expenses, or business or rental income and expenses.

Yard Busters Program

The Yard Busters  program is a volunteer service program where individuals, families, organizations, businesses, and groups can commit to mowing grass of a community senior in need through out the community. 

Interested volunteers can contact the volunteer centre and be matched with a resident(s) in need of yard maintenance in their neighborhood or community. The volunteer is committed to the same resident for the season but may adopt more than one yard if desired.

Residents will have to provide the tools/equipment needed to ensure that your grass can be taken care of.

Snow Angels Program

Snow Angels is a volunteer service program where individuals, organizations, businesses, classrooms, families, and groups of youth can commit to removing snow from the driveway and entrance way of a community resident in need throughout the winter season.

Interested volunteers can contact us and be matched with a resident(s) in need of snow clearing in their neighbourhood.  The volunteer is committed to the same resident throughout the campaign but may adopt more than one driveway if desired.  

Why Adopt?

Snow Angels is a proactive approach to helping those who have difficulty or no capable means to clearing their driveway.  Rather than scrambling for support and help after a major snowfall, resources for these residents will be in place in advance which provide peace of mind and more consistency to relief efforts. 

Adopting a driveway is also a fun and healthy opportunity for citizens of all ages to enjoy the outdoors while making a personal contribution to improving the quality of life of another in need. Adopting a driveway fosters a sense of ownership and goodwill, encourages civic responsibility and pride in the community and builds appreciation and connection between citizens of all ages.  Studies have shown that when citizens actively work together for each other, crime decreases, health improves, resources can be redistributed and quality of life becomes better for all.


Residents who are eligible for the free Yard Busters and Snow Angels Programs include:

These programs are designed for residents who have a condition or disability (temporary or permanent) preventing them from participating in snow removal or grass cutting.

Eligible applicants must also have an annual gross income which falls in line with the Alberta Government financial assistance programs for seniors.

Single senior- $26,400 or less, Senior Couple - $43,000 or less

Residents who have no other capable members residing in their home or neighborhood

65 and over.


 Contact the FCSS Senior Services Coordinator

 *Links on this site which lead to information maintained by other organizations, are provided for the sake of convenience.  The Town of Sylvan Lake and Family and Community Support Services  (FCSS) does not endorse the information provided at these links and does not assume liability of any kind for the content of any information transmitted to or received by any person in connection with the person’s use of the website. The information is accurate at the time it is provided and should not be used to replace the advice of a professional or relied upon for diagnosis or treatment. 

Town of Sylvan Lake and FCSS shall not be liable to any party as a result of any information, services or resources made available through this Web site.


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